Effective teamwork through knowledge rather than fear.

  1. understanding: curiosity about others’ viewpoints
  2. introspection: know thy own biases
  3. privilege: acknowledgement of (lack of) unfair advantages
  4. empathetic communication: use vocabulary & tone to circumvent others’ biases/walls of defence without triggering fear/judgement
  5. honesty: feeling safe to disagree
  6. support: sourcing candid feedback
  7. mentorship: encouraging withdrawn/quiet people to engage

(PS: note that simply “being nice” is neither a means nor an end, and is not mentioned in any of the above advice. Feigning niceness – whilst you rage inside – will result in a nervous breakdown or a homicidal explosion.)